Frequently Asked Questions...
What does SAHM actually mean?
A: Stay-at-Home Mom. Our Austin company was founded by a SAHM and your home is cleaned by a SAHM in Austin, TX. We are passionate about providing a different quality than the rest, offering a no-nonsense, get-the-job-done house cleaning service by the most qualified individuals on the planet.
How much can I expect to pay for a cleaning?
A: All of our house cleaning estimates are custom to our Austin clients. We want to be sure that any of your special needs are accounted for and all the typically cleaning stuff is knocked out efficiently. We like to put us in the middle as far as pricing; we are not the cheap labor that many of our customers have settled on, but we are not the big-box pricing either.
Do I have to sign a long-term contract?
A: No, not at all. We’re happy to earn your business each time we clean, and we’ve built SAHM Clean Austin by doing just that. If you need to cancel, just call us and let us know, no big deal.
What is your 100% satisfaction guarantee?
As a local Austin SAHM cleaning company, we are already different by default. But, we also back-up that our cleaning service is not like your typical cleaning service with 100% satisfaction guarantee. If you are not 100% satisfied with our work, then you don’t pay. That simple. We strongly believe you have to get it right the first time, every time.
Do we have to be home for the cleaning?
A: No, you don’t. Many of our clients have schedules that don’t allow that. We will work out an arrangement with you that will allow us access. Most clients entrust us with keys to their homes, or codes to the garage keypads.
Do I have to lock up my pets?
A: We love pets and are happy to have them around, as long as the pets feel the same way about us! We’d like the opportunity to be introduced to them by you on the first visit, if possible. We’ll have all the information about the pets and their needs on our checklist for future visits.
Do you bring your own cleaning supplies?
A: Yes, we bring all our own supplies and tools. If you have a special product or certain tool you want us to use, no problem, simply let us know.